Warranty Policy

At Vitello Fils Sprl, we are committed to delivering high-quality painting and finishing services. This Warranty Policy outlines the coverage provided for our workmanship to ensure customer satisfaction and confidence in our services.

1. Warranty Coverage

We provide a limited workmanship warranty on qualifying services, including:

• Interior Painting
• Exterior Painting
• Drywall & Plaster Finishing
• Wallpaper Installation
• Decorative Trim & Interior Finishing

This warranty covers defects related to workmanship only.

2. What Is Covered

Under this warranty, Vitello Fils Sprl will address issues such as:

• Peeling or flaking paint due to improper application
• Visible brush marks or uneven finish caused by workmanship errors
• Wallpaper lifting due to incorrect installation
• Defects in drywall finishing caused by poor application
• Trim installation issues related to fitting or alignment

3. What Is Not Covered

This warranty does not cover:

• Damage caused by moisture, leaks, or structural issues
• Normal wear and tear over time
• Damage due to misuse, accidents, or negligence
• Pre-existing wall, ceiling, or surface defects
• Color fading due to sunlight exposure or environmental conditions
• Repairs or modifications done by third parties after project completion

4. Warranty Period

The warranty period will be defined based on the type of service and project agreement. It begins from the date of project completion and final approval by the client.

5. Claim Process

To make a warranty claim, customers must:

• Contact us at [email protected]
• Provide project details and description of the issue
• Allow inspection of the reported concern if required

Once reviewed, we will determine if the issue is covered under warranty and proceed with appropriate corrective action if applicable.

6. Limitations

Vitello Fils Sprl reserves the right to:

• Inspect and verify all claims before approval
• Decide the appropriate repair method for covered issues
• Decline claims that fall outside warranty coverage

7. Modifications

We reserve the right to update or modify this Warranty Policy at any time without prior notice. Updates will be posted on this page with the revised effective date.

8. Contact Us

For any warranty-related inquiries, please contact:

Vitello Fils Sprl
Email: [email protected]