Refund & Payment Terms

These Refund & Payment Terms outline the conditions related to payments, billing, and refunds for services provided by Vitello Fils Sprl.

1. Payment Terms

All payments for services must be made according to the agreed quotation or contract before, during, or after project completion as per the project schedule.

We may require:

• An advance deposit before starting the project
• Stage-wise payments for larger projects
• Final payment upon completion of work

Payment methods will be communicated at the time of agreement.

2. Quotes & Pricing

All quotes provided by Vitello Fils Sprl are based on the initial project scope. Final costs may vary if:

• Additional work is requested by the client
• Unexpected site conditions are discovered
• Material changes or upgrades are required

Any changes will be discussed and approved before execution.

3. Refund Policy

Due to the nature of service-based work, refunds are generally not provided once work has started. However, refunds may be considered in specific situations such as:

• Service not yet started after payment
• Mutual cancellation before project execution
• Billing errors or duplicate payments

Each refund request will be reviewed individually.

4. Non-Refundable Conditions

Refunds will not be issued for:

• Work already completed or in progress
• Change of mind after project commencement
• Delays caused by client-side restrictions or access issues
• Minor variations in color, texture, or finish within industry standards

5. Cancellations

Clients may request cancellation before the project begins. Any cancellation after work has started may result in partial or no refund depending on the stage of completion and materials used.

6. Disputes

If any dispute arises regarding payment or refunds, we encourage clients to contact us directly. We aim to resolve all issues fairly and professionally.

7. Contact Information

For questions related to payments or refunds, please contact:

Vitello Fils Sprl
Email: [email protected]